Buying carpet online is not the scary proposition that it might seem. Buying carpet through a Carpet Buyers Handbook Discount Carpet Wholesaler is even easier today than in the past. There are some carpetguru type carpet retailers out there who are losing market share from local people who are buying carpet online. Some may even publish fabricated horror stories about mythical consumers who went through nightmarish (they're dreaming) episodes with online carpet wholesalers. These same carpetgurus probably buy specials from these Dalton, Georgia Carpet Wholesalers on a regular basis, because they save money, yet they try to scare consumers away from buying carpet online.
Online (so to speak) carpet wholesalers invented the internet (to paraphrase Al Gore) years before the computer became a household requirement- they then called it mail order.
You can still look in the back of Southern Living or other Shelter Magazines and find carpet wholesaler ads in the classified ads from these same carpet wholesalers. If you were to ask the Southern Living, House Beautiful or other publishers for their complaint ratio from consumers who purchased carpet mail order through their magazines, the answer would be close to zero. Local carpet retailers used the same recycled horror stories about mail order carpet wholesalers in 1974, that they use 30 years later about online carpet wholesalers. And the poor Mrs. Johnson story, who never got her carpet back in 1974, or so they say, is probably the same Mrs. Johnson who keeps getting the wrong carpet today. The plain simple truth is, carpet wholesalers have a much lower complaint ratio, than many local carpet retailers!
The Mail Order Carpet Wholesaler Industry has finally moved into the computer age. The problem is, every online carpet retailer is claiming to be a carpet wholesaler, so if you perform a Yahoo or G00gle search for "carpet wholesaler"- 15 million carpet retailers come up in the results. Every carpet wholesaler who has links from the Carpet Buyers Handbook is a dedicated carpet wholesaler. In other words, they sell more carpet over the phone or over the internet than from consumers who wander into their showroom. Most carpet wholesalers would prefer to sell 40 rolls of carpet to one of your local carpet retailers at a $0.10 per yard profit than a 30 ft cut to a consumer.
All carpet wholesalers subscribe to or have access to a national Carpet Installation certification service, that properly trains and certifies carpet installers, nationally. These carpet wholesalers can enter your local zip code and 10 or more certified carpet installers names will usually appear in your local market.
The carpet wholesaler doesn't mark up the cost of carpet installation, as a local retailer does, so you not only save money on carpet, but installation as well.
In most cases, you pay no local sales tax! Georgia allows carpet wholesalers who ship carpet out of state to provide a sales tax exemption. These savings can amount to more than the cost of shipping.
If something should go wrong with the shipment, all carpet manufacturers have local reps throughout the country to inspect their goods in consumer homes to correct any problem. The carpet warranty from a carpet wholesaler is no different from a local carpet retailer and the carpet manufacturer must stand behind its carpet warranty, whether you bought your carpet in Kalamazoo or Dalton, GA.
In my experience, as one of those local carpet manufacturer representatives, most local retailers call the local carpet manufacturers representative first, when a consumer complaint is filed and many carpet retailers try not to get involved in complaints, unless it is something their installers goofed.
As a backup, your carpet wholesaler can provide you with a list of more than 10,000 unbiased IICRC certified carpet inspectors, who can make an impartial evaluation of any problem and all carpet manufacturers use and accept their services and findings. These inspectors are impartial and their findings are usually admitted and accepted by most courts-it rarely gets to court after one of their inspections, but the number of complaints that get that far after an IICRC inspection is surprisingly small.
Most local carpet retailers and carpet wholesalers are sincere, honest business people. They survive on reputation and service, but struggling retailers may communicate horror stories about their competitors. In my experience and opinion, if you hear a horror story from a carpet retailer or carpet wholesaler about another carpet seller, contact the referenced carpet seller. These carpet seller's are usually tough competition for the carpet retailer communicating the horror story. The competitor may sell carpet at a lower price, or they may have better installers, or more roll inventory. As a carpet manufacturers representative on straight commission, when a retailer asked "you don't sell XYZ do you?" My response was usually "no, but I'm stopping there next".
Consider contacting a few web sites of our Carpet Buyers Handbook Site Partners links at the bottom of each page. Review our Buyer Assurance Policy for carpet wholesaler links on this site and email The Carpet Buyers Handbook with questions about carpet.
Buying carpet online can save you money and most online discount carpet wholesalers can help you find a local carpet installer, who is properly trained and certified. Many Dalton, Georgia discount carpet wholesalers are more knowledgeable about carpet construction and performance because they are based in the carpet manufacturer hub.
About the Author
Michael Hilton was the original creator of Carpet Buyers Handbook. Having owned and operated a carpet wholesale company, Hilton has a vast knowledge about all-things carpet related as well as other types of flooring.