For many consumers, buying carpet is a blind purchase. Understanding carpet purchase choices and carpet performance factors can help you make a wise carpet buying decision. This section addresses buying carpet, buying discount carpet, carpet color selection, carpet warranty, carpet cushion selection (carpet padding), information on shopping for carpet, how to purchase carpet from carpet wholesalers, access to Dalton, Georgia carpet wholesalers , carpet installation information, and other items related to buying carpet online.
Buying carpet is the third most expensive purchase the average homeowner will make. Purchasing carpet ranks behind the purchase of a home and a new car as the most common and most expensive single purchases in dollar terms. While most purchasers carefully consider the current condition, anticipated life, anticipated repairs, the cost of maintenance, resell value etc. in the purchase of a home or new automobile, the primary decision in the purchase of new carpet typically rests with color and whether it will match the sofa or wallpaper.
For most consumers, carpet is a blind item in which the purchase decision weighs heavily on the salesperson's recommendations. Little does the consumer know that the salesperson may have been selling TV's or washing machines two weeks prior. In addition, most retail carpet salespeople take the path of least resistance during the sales presentation. They tend to lead the consumer to products that other consumers have purchased in the past or they search for a product with a color line that offers the specific color that a consumer is seeking. After much deliberation as to specific color or a specific shade, the consumer plunks down a 50% down payment and waits for the happy day to arrive when the carpet is to be delivered.
When the happy day arrives, the carpet installer shows up three hours late and take two days longer to install the carpet than promised. The happy day begins to sour. One month following the carpet installation, the visible seams that were supposed to disappear are still noticeable and the coffee spill beside the sofa has permanently stained the "stain-proof" carpet. The traffic lanes have begun to change in texture and the new owner is certain the carpet is beginning to "wear" so the retailer is called to inspect the carpet. The salesperson is now selling TV's again, but the store manager assures that someone will be out to inspect the carpet. After four weeks have passed, no one has been out to examine the carpet, so the store manager is again called and he explains they are waiting on a factory representative to travel into the area to make the inspection. Four weeks later, the manager is again contacted and he explains that a factory rep will be in the area in two weeks.
Meanwhile, the carpet is beginning to show soiling in front of the easy chair and stains are more difficult to remove than promised. The traffic lanes are beginning to look like a wet poodle and you are certain the carpet will not last 10 years as indicated in the warranty. In two weeks the factory representative shows up with the store manager to inspect the carpet. The representative inspects the carpet, listens to your complaint, but says nothing. The representative removes a few tufts of carpet and tells you he will file a report and you should get an answer within 60 days. In 60 days, a formal letter appears in the mailbox that states the carpet "wear" is within warranty guidelines, therefore the claim must be denied. While this scenario may appear to be an exception, it is more likely the rule with a large percentage of carpet purchases. In new homes, where builder grade carpet has been used, this scenario occurs quite frequently. Often the happy new homeowner has upgraded from the builder basic carpet, but the scenario is repeated time and again.
The carpet manufacturer can not always receive blame that these incidents occur. Thousands of carpet styles are manufactured, many offer very good performance characteristics. However, most consumers purchase items that offer perceived value rather actual value. In most instances, when a consumer is given a choice between a product with obvious value and perceived value, obvious value seldom is selected. While most manufacturers would prefer that obvious quality be sold, the manufacturer must provide products based on consumer demand.
This web site has been designed to educate the consumer in the differences between perceived and actual value. It will guide them through the selection process and inform them of carpet installation traps. Fiber systems and construction will be explained in detail. It will provide insight in dealing with product claims and provide suggestions in best handling these situations. Indoor air quality, allergens, and cleaning suggestions will be discussed and hopefully this handbook will become a useful reference guide in spot removal (carpet stain removal) and regular carpet care. After reviewing this web site and studying its content, the average consumer should be better informed than the average retail salesperson selling the product. While not every obstacle can be predicted, a good understanding of the product and intended performance can create real expectations rather than disappointments.
A good place to start your carpet purchase process is by visiting our Learn about carpet section. This area is one of our top level domains which leads you to all areas of our site. If you entered our site on this page, you've missed a whole lot of carpet information. In "Learn about carpet", we explain not only how carpet is constructed, but also which construction characteristics produce good wear properties.
Also visit our carpet wholesalers sections before paying too much for carpet. These Dalton Georgia Carpet Wholesalers offer carpet at discount prices and are some of the largest single structure carpet sellers in the world. The Carpet Buyers Handbook, through our Carpet Price Quote section will forward your email request to numerous carpet wholesalers, who will compete for your business. ( we do not charge a fee to consumers and we do not receive a commission from these wholesalers for this service, but you might consider sending us an email, if you decide to buy carpet online. We always like to hear about how we saved you money.)
Finally, before you leave this site, bookmark our main page by adding this site to your favorites list. After you purchase carpet, you will need to know how to care for your new carpet, right?
About the Author
Michael Hilton was the original creator of Carpet Buyers Handbook. Having owned and operated a carpet wholesale company, Hilton has a vast knowledge about all-things carpet related as well as other types of flooring.