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Carpet Installation

Prior to the installation of your new carpet, it is recommended that you discuss with the retailer or installer the specifics of your carpet installation. Should you have any specific recommendations or questions related to your carpet installation it is important to discuss these concerns prior to carpet installation. Your carpet should be inspected for correct carpet style, carpet color, texture, and any visible defects before it is installed. If you notice a carpet defect, contact your retailer immediately. It is your floorcovering retailer's responsibility to install carpet without visible carpet defects if you purchase through a retailer and your responsibility if you purchase your new carpet through other sources. Carpet manufacturers will not entertain claims for any carpet installed with a visible defect. Should you insist the carpet be installed with a visible defect, you may be responsible for any additional labor charges associated with the removal and reinstallation.

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Carpet installation is the single biggest problem with new carpet purchases. Often, once the installation goes bad, the entire purchase begins to sour. Carpet installation should be carefully researched to make sure the carpet installer uses CRI 104 -CRI 105 Carpet Installation Standards. Failure to follow recommended installation procedures can allow for a shoddy installation. Always preserve about 1 square foot piece of the original uninstalled carpet. Some manufacturing defect analysis only can be performed on unused (untrafficked) carpet. Also, should the carpet fail (which is rare), it is helpful to evaluate a new piece versus a sample that has been trafficked. Attic stock (preserved carpet) also can be used to plug damaged areas or heavily stained or soiled areas.

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